Event FAQs

Do you have a question for our team? Take a look at our FAQs below and we may be able to answer it for you. If you don't see the question you need to ask, then call our fundraising team on 020 3535 7090 or email thebigstepforward@pancreaticcancer.org.uk.


Is there a registration fee for the event and if so, how much is it?

There is no registration fee – this event is free to sign-up to. 

How old do I need to be to enter? 

You must be 16 years old to register for the event through our website. If a child under 16 wishes to take part in the event, a parent or guardian must register on their behalf and walk with them on the day of the event. 

When does registration for the event close?

You can enter the event up until 5pm on 9th July. 

Will I receive anything for the event once I’ve registered? 

You'll receive an event pack in the post in June, with a t-shirt if you have raised over £20 on your fundraising page. You can also head to the fundraising tools section on our website where you can download items such as a social media graphics, fundraising tips and a fun colouring in page for kids. We can also send you balloons and a branded banner for event day, just email supportercare@pancreaticcancer.org.uk.

*Please note; registrations made after 26th July may not receive their event pack before the event, due to delivery times.

How do I join the Facebook group?

Join the group here. We look forward to welcoming you to the page! Feel free to share why you are taking part, photos of you walk and support others taking on the walk too. 

I don't use Facebook, can I still register for the event?

Yes, no problem! Just register here and we will support you through emails and on the phone. We'd love to see your event day pictures which you can email through to us. 

I can't take part on the 16th July 2022, can I organise my own Big Step Forward? 

We are sorry you are not able to join us on the 16th July 2022, but we’re very happy that you would still like to walk on another date instead. Just choose the date that you would like to do your walk instead and let us know by emailing thebigstepforward@pancreaticcancer.org.uk or calling 020 3535 7090. We’ll then be able to support you all the way with your fundraising and your walk plans. 

I've registered as an individual, but now I want to join my friend's team. How do I do this?

You can still join a team, after you have signed-up as an individual. You'll need to do the following steps.

1. Log into your account

2. In the search box in the top right hand corner which says 'Find a friend', type in the name of the team you want to join.

3. Once through to the team's page, click on the pink 'Join us' button.

4. You'll now be in the team.

Event Day Details

When does The Big Step Forward take place?

The Big Step Forward takes place on Saturday 16th July 2022. 

Where does The Big Step Forward take place?

You can take part in The Big Step Forward wherever you are in the UK. Pick a nice walking route in your local area, or somewhere that is special to you. 

What distance do I have walk? 

We suggest that you walk 1 or 4 miles, however it is entirely up to you if you would like to walk a longer or shorter distance. You can set your own distance when you create your fundraising page. 

What time does the event start?

You can start your walk at whatever time is best for you. We’ll come together virtually through our online community during the day to cheer each other on. 

What time does the event finish? 

The Big Step Forward is not a race and we want everyone to walk at their own pace, so you can finish at whatever time you would like to. 

Do I need to be physically fit to take part? 

The event is open to people of all fitness levels and the focus is on fun and togetherness, not finishing first. However, you do need to be confident in your ability to walk the distance that you have chosen. 

 By signing up, you are agreeing that you are in good enough physical health to take part. 

What happens if I hurt myself during my walk?

We really hope that nobody hurts themselves whilst walking. However, when you sign up you agree to the event terms and conditions in which Pancreatic Cancer UK does not take any responsibility for any injury sustained by any participant in the virtual Big Step Forward. We do encourage all participants to carry a fully charged mobile phone with them whilst they walk, so that in the instance that you hurt yourself on your walk, you are able to call a friend, family member or 999. 


How much sponsorship money do I need to raise?

We ask that everyone who takes part in The Big Step Forward aims to raise a minimum of £100 to help fund world-class research to speed up diagnosis of pancreatic cancer and improve treatments. Every walker who raises £100 or more will receive The Big Step Forward medal in the post. 

I’ve already raised the pledge of £100, do I need to continue fundraising? 

Well done and thank you for raising £100! Whilst it is not necessary to raise further funds, we encourage all our walkers to raise even more if you canso that we’re able to fund even more research to help speed up diagnosis of pancreatic cancer and improve treatments. 

How do I set up an online fundraising page? 

When you complete your online registration form your Big Step Forward fundraising page will be automatically created for you. You can then add photos, your story, set your target and get sharing your page to raise lots of money. 

How do I personalise my fundraising page?

It is a wonderful idea to personalise your fundraising page by adding photos and updates. You are more likely to reach your target if you share your story and updates about your fundraising.



Can I raise sponsorship money offline? 

Yes, and we can provide you with an offline sponsorship form if you call 020 3535 7090 or email thebigstepforward@pancreaticcancer.org.uk. We recommend raising funds online where you can. 

How can I send my fundraising to you?


If you have set up an online fundraising page:

All donations raised via your Pancreatic Cancer UK online fundraising page will be automatically sent to us. There is nothing more you need to do!

If you have raised funds offline:

You can send the funds you’ve raised offline to us in the following ways:

1 - Donate the amount to your online fundraising page if you have set one up. 

2 - Donate online here

After paying in your offline donation please email supportercare@pancreaticcancer.org.uk with your name, the date and amount of the donation and what it relates to so we attribute it to your fundraising.

3 – Donate by bank transfer into our account

Account Name: Pancreatic Cancer UK
Bank: Barclays Bank
Sort Code: 20-71-03
Account number: 83514536
Ref: Your Name

After paying in your offline donation please email supportercare@pancreaticcancer.org.uk with your name, the date and amount of the donation and what it relates to so we attribute it to your fundraising.

4– Donate by phone

If you would prefer to make a donation over the phone please contact us on 020 3535 7090 and choose option 2

5 – Donate by  post

Please send cheques by post to –  Pancreatic Cancer UK, Westminster Tower, 3 Albert Embankment, London , SE1 7SP (Please do not send cash through the post)


How much do I need to raise to receive The Big Step Forward medal? 

We will be sending a Big Step Forward medal to every person who raises £100 or more in sponsorship

How will the funds I raise support Pancreatic Cancer UK?

The funds raised through the Big Step Forward will help to fund research breakthroughs – our research funding will support the development of a simple test to diagnose pancreatic cancer earlier. This means people will be diagnosed earlier and could enable them to have surgery, the one potentially life-saving treatment they are currently often too late for. This test is within reach and could be saving lives as soon as 2024.

As well as supporting research, your fundraising could help fund our services. Our specialist nurses are needed now more than ever, to give people practical information and emotional support, and to help ease the burden for our colleagues in the NHS. We’re determined to do everything we can to support people with pancreatic cancer through this difficult time and beyond.


Can I take part in a group?

Yes, we encourage you to take part with friends and family. 

How do we sign up in a group?

When you register, you will have the option to create a team. If you create a team you can then invite others to join your team. You don’t have to create team though; everyone who signs up as an individual will have their own fundraising page, and can raise funds alone and still walk with you on the day. 

Is everyone in the group required to raise £100? 

We ask that every person who signs up to the event tries to raise a minimum of £100 to help us fund more world-class research into pancreatic cancer. 

Can we fundraise in a group? 

Yes. When you create a team, a team fundraising page will also be set-up for you, so that you can all fundraise together. We recommend setting your fundraising target to reflect the £100 fundraising target per person in the team.