Event FAQs


How much will it cost me to enter?

Registration for The Big Step Forward is £15 per person until 27th July as a special Early Bird price. From 28th July entry will go to the standard registration price of £20 per person.

Children aged 5 and under can register free of charge, but must be accompanied by a paying parent or guardian.

What’s included in my registration fee?

Your registration fee includes a t-shirt, a welcome pack with fundraising hints and tips, a special finishers medal when you complete the walk and special memories made of the first ever Big Step Forward!

When will I receive my welcome pack and t-shirt?

You’ll receive your welcome pack and t-shirt up to three weeks after you have registered and received your registration confirmation email. If you haven’t received it after this time, please get in touch by emailing thebigstepfoward@pancreaticcancer.org.uk or calling our Supporter Care Team on 020 3535 7090.

How old do I need to be to enter?

You must be 18 years or older to register for The Big Step Forward. Children under 18 can enter the event too, but they must be accompanied by a parent or guardian who is a paying participant in the event.

How do I enter under 18’s?

You can add under 18’s to your registration by using the Team Entry registration form.

When does registration for the event close?

Registration will close when we reach our full capacity of 600 entrants, or on the 26th August – whichever instance occurs first. We are closing entry on 26th August to ensure all walkers receive their welcome pack in time for the event.

Can I enter on the day?

We will accept entries on the day,  but only if the event has not reached full capacity before 26th August. We highly recommend entering online in advance. The entry fee on the day will be £30 per person.

What happens if I need to cancel my place?

After careful reflection, we have taken the difficult decision to postpone our Big Step Forward fundraising event from the 16 May to Saturday 5th September following the outbreak of Coronavirus (COVID-19).

Due to the terms and conditions set out when you registered for the event, we are able to offer a refund to any participant who is now unable to attend the new date of 5th September.

Please call 020 3535 7090 if you now need to withdraw from the event and you would like a refund of your entry fee.

If you are now withdrawing form the event, but would like to give your registration fee as a donation, we will gratefully accept this. Please do still let us know that you are withdrawing from the event.

Alternativley you can transfer your place without extra cost to another person up until the 26th August. Please call the number above to do this. However it is your responsibility to provide your replacement walker with the t-shirt you have already received.

Can I change my route distance?

You can change your distance up until the 26th August 2020. Please give us a call on 0203 535 7090 or email thebigstepforward@pancreaticcancer.org.uk to do this.

I can’t take part at Beckenham Place Park - how can I get involved?

If you can’t attend the Big Step Forward at Beckenham Place Park, you can create your own walk with family and friends. Visit our Create Your Own Walk page to find out how

How can I get extra fundraising materials?

You can download extra posters and sponsorship forms by visiting our Fundraising Materials page. You can buy additional Big Step Forward t-shirts by visiting our online shop. Extra t-shirts are £5 each.


How much sponsorship money do I need to raise?

We ask that everyone who takes part in The Big Step Forward aims to raise a minimum of £100 to help fund world-class research to speed up diagnosis of pancreatic cancer and improve treatments.

Your registration fee covers the cost of putting on the event, so that the money you raise in sponsorship can help in stamping out pancreatic cancer.

How can I reach the fundraising target?

We recommend creating an online fundraising page and sharing it with friends and family. You will find more fundraising hints and tips to help you reach your fundraising target, in your welcome booklet once you have signed-up and received your welcome pack in the post.

How do I set up an online fundraising page?

When you complete your online registration form, your Big Step Forward Funraisin page will be automatically created. You can then add photos, your story, set your target and get sharing your page!

Can I raise sponsorship money offline?

Yes! In your Welcome pack, you’ll receive a paper sponsorship form to collect any offline sponsorship, along with instructions for how to pay in these donations.

When does my fundraising need to reach you by?

Pancreatic Cancer UK need to have received your full sponsorship by 31st October 2020. Money from an online fundraising page will come directly to us, so you won’t have to worry about this. You can pay in your offline donations here or refer to the sponsorship form for alternative paying-in methods.


Can I take part in a group?

Yes! We encourage you to take part with friends and family. To enter as a group, please sign up using our team entry form, where you can enter each group member’s details and pay for everyone when you register. You can enter up to 10 people as one group. If there are more than 10 people in your group, you can register via another group entry form, or register additional group members using the individual entry form.

Is everyone in the group required to raise £100?

We ask that every person over 18 aims to raise a minimum of £100 to help fund world-class research to speed up diagnosis and improve treatments. However, children under 18 are simply encouraged to raise anything they’re able to.

Families and teams can fundraise together through a team fundraising page to make fundraising seem a little easier.

Can we fundraise as a group?

Yes. When you sign up as a group, you can create a team fundraising page. We recommend setting your fundraising target to reflect the £100 fundraising target per adult in the team.


Where do I go on the day?

Closer to the event we will send you details about where to find the Event Village within Beckenham Place Park. When you arrive at the park, please make your way over to the Event Village where you can sign-in and get ready to start your walk.

How do I get to Beckenham Place?


There are three train stations just a short walk from the park; Beckenham Hill; Beckenham Junction and Ravensbourne. For information to help you plan your train travel, visit nationalrail.co.uk


There are many bus routes into Beckenham from London destinations. For information about travelling by bus and to plan your journey, visit tfl.gov.uk/bus/stop/HUBLEW/lewisham


It is possible to travel by car, but we ask that people car-share with as many others as possible. There are a limited number of car parking spaces within Beckenham Place Park, but the car park will also be shared with other park users. We will be sending out information about extra car parking facilities shortly, so remember to check your emails from us.

What time do I need to arrive by?

We recommend arriving from 9.30am so that you are at the venue in plenty of time to sign-in and listen to any important announcements. Registration desks will close at 11:00am. The walk begins at 11.15am. Late-comers will only be able to start the walk at the discretion of the Event Manager.

Event day details

When does The Big Step Forward take place?

The event takes place on Saturday 5th September 2020 at Beckenham Place Park, Bromley.

What time does the event start?

The Event Village will be open from 9.30am for all walkers to sign in. Registration closes at 11:00am. The walk will begin at 11.15am. We recommend arriving in plenty of time as latecomers will only be able to start the walk at the discretion of the Event Manager.

How many miles is the Big Step Forward walk?

You can choose to walk either 1 mile or 4 miles.

Are the routes wheelchair and pushchair accessible?

The 1 mile route is accessible to wheelchairs and pushchairs. Unfortunately, the 4 mile route is not accessible to wheelchairs due to uneven terrain. If you are intending to bring a pushchair on the 4 mile route, please do so at your own discretion as some sections of the course may be difficult for pushing wheels.

Please note that Event Marshals are not able to operate wheelchairs or pushchairs.

If you have any questions about the distances please get in touch by emailing thebigstepforward@pancreaticcancer.org.uk or calling 020 3535 7090.

Do I need to be physically fit to take part?

The event is open to people of all fitness levels and the focus is on fun and togetherness, not finishing first. However, you do need to be confident in your ability to walk the distance that you have chosen.

By signing up, you are agreeing that you are in good enough physical health to take part.

Is there a cut off time to finish the walk?

Please take the walk at your own pace, but we ask that all participants cross the finish line by 3.30pm, when the event closes. For safety reasons, please don’t stop on the route for lengthy breaks unless absolutely necessary.

What happens if I need to pull out during the event?

If you become injured or feel unwell, please do not continue. Find the nearest Event Marshal or member of the medical team, who will assist you and call for more medical assistance if required.

Will there be medical support at the event?

Yes. There will be medical support at the event. If you require medical assistance at the event, please tell the nearest Event Marshal.

Will there be water provided on the route?

Yes, water will be provided for participants at location on the route. Please bring your own water too, so that you can keep hydrated.

What should I wear?

Please wear sensible walking shoes, and comfortable and appropriate clothing, taking into account the weather on the day and the cross country terrain of the route.

We politely ask that you wear respectful and modest clothing.

Can I bring my dog to the event?

Yes. We welcome well-behaved dogs at the event but they must be kept on a short lead at all times. As the owner, you are responsible for your dog and this includes bringing any necessary food and drink and cleaning up any mess.

Can family and friends come and support me

Yes. Your friends and family can watch you start and finish the walk from the Event Village, where there will be refreshments available to buy.

We are always grateful for volunteers, so please ask if they would like to support you by signing up to volunteer whilst you walk. Please give Beth a call on 020 3535 7090 to find out more about volunteering.

What facilities will there be at the event village?

There will be toilets at the event village. There will also be a small number of food and drinks vendors for you to purchase refreshments.

Will there be photography at the event?

There will be official event photographers at the event who will be taking pictures to be used in marketing and promotional activities. If you do not wish to be photographed on the day, please send us an email or make yourself known to an Event Marshal on the day of the event.

You are welcome to take your own photos at the event but please be respectful of other participants by only taking pictures of people in your group.

Can I smoke and bring alcohol to the event?

No. Smoking and drinking alcohol is not allowed in the event village or on the course.

How can I volunteer at the event?

We will need volunteers for a range of different roles, from marshalling on the route to helping sign people in on the day, and lots more. If you would like to volunteer, you can register your interest to volunteer using this online form, emailing thebigstepforward@pancreaticcancer.org.uk or calling Beth on 020 3535 7090.


Is The Big Step Forward walk still taking place on May 16th in Beckenham Place Park? 

After careful reflection, we have taken the difficult decision to postpone our Big Step Forward fundraising event until Saturday 5th September following the outbreak of Coronavirus (COVID-19). 
We know that our many brilliant supporters who have registered to take part will share our disappointment, but we are in no doubt that a temporary delay is the right decision.

Pancreatic cancer does not stop during a global pandemic - thousands of people up and down the UK will still be facing this cruel disease. With your help, we will continue to be there for them when they most need us. 

What is the new date for The Big Step Forward flagship walk in Beckenham Place Park? 

The Big Step Forward flagship event will now take place on Saturday 5th September. The location remains the same – Beckenham Place Park, Beckenham Hill Road, BR3 5BS 

I/my team member can not make the new date, can we have a refund? 

Yes, we would be happy to refund you if you cannot make the new date, 5 September.  

Please contact us at thebigstepforward@pancreaticcancer.org.uk and we will refund you your entry fee or, alternatively you can: 

1 - Transfer your place to someone else – please email us to advise the walkers name. 
2 - Donate your registration fee to Pancreatic Cancer UK - please email us to advise of your donation.  

If I can’t make the new date for the flagship event, can I sign-up to create my own walk instead? 

Yes, we'd love for you to organise your very own Big Step Forward.  

If you would like to change from attending the flagship event to setting up your own walk, please email us at thebigstepforward@pancreaticcancer.org.uk.  

You will have to create a new fundraising page when you set up your own event, however, we can transfer the funds you’ve already raised onto your new page. 

When does registration for the event close, now that the event date has changed? 

Now that the event date has been postponed to 5th September, event registration will remain open until 26th August, or until the event reaches full capacity. 

Will my online fundraising page stay open until the new date? 

Yes – your online fundraising page will stay open indefinitely. 

Is my fundraising target still £100? 

Yes, we are still asking all walkers to pledge to try and raise £100 in sponsorship money. If you can go above and beyond raising £100, that would be incredible. Research breakthroughs give us hope and will save lives. The funds you raise will have the power to make that possible. 

If you are interested in finding out more about creating your own walk instead, you can visit our Create your own walk frequently asked questions page.